CSS Communications
PO Box 397
Bellingham WA
98227
(360) 671-4878
support@cssnw.com
|
PacAccess Email FAQ
Q: Is my email address changing?
A: Yes, your email address will be changing from
user@connectexpress.com
to user@pacaccess.com.
Q: When can I start using my new email address:
A: It's available to use right now.
Q: What settings do I use?
A: See our settings page for the settings you
will need to use in your email program.
Q: I have a dlux.net email address, do I need to make any changes?
A: Yes. You'll need to change your email
settings, but your email address will stay the same.
Q: Will your webmail still
be working? Do I have to make changes there?
A: Yes, the webmail is
still working, and you shouldn't need to make any changes. The address
for webmail is
http://webmail.pacaccess.com.
Q: I have a domain with ConnectExpress, so my email address isn't
@connectexpress.com, do I need to make any changes?
A: Yes. You'll need to change your email
settings, but your email addresses will stay the same.
Q: Will PacAccess continue to support Mac?
A: Yes, our technicians are Mac users, and will be able to help with
Mac related email issues.
Q: Do you have detailed instructions for my email program?
A: For most email programs you can find instructions
here.
Q: How do I contact you if I need additional support.
A: Please submit a support request.
Q: How do I contact someone in billing?
A: Please use our billing request.
Q: I can receive mail, but I get an error when sending mail.
A: The outgoing server requires authentication. In most email
programs there is a checkbox to use authentication for outgoing email.
Do NOT use SPA, or secure password authentication.
Support Request Form
Billing Request Form support@pacaccess.com
877-671-4878
360-671-4878
PO Box 397
Bellingham WA 98227
|
PacAccess Dial Up Numbers
| Everett |
425-791-0281 |
| Tacoma |
253-579-0262
253-830-0075 |
| Bellevue |
425-974-1115 |
| Seattle |
206-812-0785
206-812-0786 |
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